Bej Jelly's Privacy Policy —
Your Data Our Responsibilities

Bej jelly collects your information in two ways — what you provide directly, and what is gathered automatically based on how you use the platform.

Information You Provide Directly:

• Full name, date of birth, and nationality
• Mobile number and email address
• Current Address
• National ID / Passport Number (for KYC verification)
• BKash / Nagad / Rocket number (for payments)

Automatically Collected Information:

• IP Address & Device Information
• Login Time & Location
• Betting history and preferences
• Browser & Operating System Information

Bej jelly uses your information only for the specific purposes listed below — nothing more:

Your consent is obtained before any marketing or promotional messages are sent. You can opt out of promotional messages at any time.

Bej jelly never sells your personal information. However, certain data may be shared in the following limited circumstances:

• Payment Processors: Only the information necessary to process transactions with bKash, Nagad, and Rocket.
• Law Enforcement Agencies: Relevant information required by valid legal orders or investigations.
• Technology Service Providers: Server & Cloud Services — covered under strict confidentiality agreements.
• Fraud Prevention: We work with industry-standard security partners to detect suspicious activity.

Bej jelly uses cookies on its website and app to enhance your experience and ensure security.

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Preference Cookies: Used to remember your language and theme preferences.
• Analytics Cookies: To understand which parts of the site are used most — anonymous data only.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the site's functionality.

Bej jelly uses industry-standard security technology to keep your data safe. The core layers of our protection framework:

• SSL/TLS 1.3 Encryption: All data transmissions are fully encrypted.
• AES-256 Storage Encryption: All data stored in our databases is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Suspicious Activity Detection: Our AI-powered system flags unusual login attempts and transactions.
• Regular Security Audits: Our systems are regularly audited by a third-party security team.

Bej jelly does not retain data longer than necessary. Retention periods by data type:

• Account Information: While your account is active and for up to 5 years after closure.
• Transaction History: Up to 7 years for legal and regulatory requirements.
• KYC Documents: Up to 5 years after account closure, as required by law.
• Session Logs: Up to 90 days for security purposes.
• Marketing preferences: Remains active until you disable it.

Once the retention period ends, data is securely deleted or anonymized.

As a bej jelly user, you have several important rights regarding your personal data:

To exercise any of these rights, email us at support@bejjelly.com. We will respond within 30 days.

Bej jelly's services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If there is any suspicion that a minor has registered, the account will be suspended immediately and all associated data will be deleted.

Bej jelly may update this Privacy Policy when necessary. In the event of changes:

• You will be notified by SMS or email to your registered number at least 14 days before any major changes take effect.
• The "Last Updated" date at the top of the page will be changed.
• For significant changes, we may ask for your consent again.

Continued use of the service after any changes will be considered acceptance of the updated policy.

For any privacy-related questions, requests, or concerns, please reach out to our Data Protection team:

• Email: support@bejjelly.com
• Response Time: Within 24 hours (on business days)
• Live Chat: 24/7 via Website & App